Digital
Innovation
Building Cohesive Technology Solutions across
Web, Mobile, Cloud, loT and Blockchain
Enterprise
SMEs
Agencies
Startups
OUR
VISION
To earn lifetime loyalty of our customers by consistently delivering the highest quality software services which offer excellent value to their business.
OUR
MISSION
To enable businesses to leverage the power of digital innovation — by envisioning & building disruptive software products, services & experiences which drive growth, differentiation & real economic value.
Quick Facts
What You Need to
Know About Us
25+
YEARS OF
EXCELLENCE
Infrastructure
Clientele
Achievements
Partners
Certifications
-
ISO
9001:2015Quality Management
-
ISO
27001:2013Information Security
-
ISO
9001:2008IT Management
-
ISO
9001:2008Business Continuity Management
Remote IT
Infrastructure
Management
24x7 Managed
Services
ITIL Compliant
Service Management
Practices
Stringent SLA
honoured
Recommendation for IT Infrastructure Cost Optimization and ROI
(On Premise & Cloud)
Cost Analytics
Automation
for Service Provisioning & Performance
Troubleshooting & Performance
Optimization
IMS Framework
Infrastructure Management & Governance
IT Infrastructure Services
Professional
Services
- Consulting
- Audits / Assessments
- Implementation / Upgrades / Migration
- Infrastructure Optimization & Consolidation
Shared
Services
- Shared Resource Support
- Quick Ramp up & Ramp Down of Resources
Managed
Services
- 24x7 Maintenance & Management
- Onsite-Offshore Model
- Total Ownership of Support Services
Remote
Managed
Services
- Server Management (Linux/Windows)
- Server Monitoring
- Network Management
- Network Monitoring
- Cloud Management
- Database Management & Monitoring
- Storage Management & Monitoring
- Datacenter Monitoring
- Application Monitoring
- Service Operation Centre (SOC)
- Network Operation Centre (NOC)
- Microsoft Infrastructure & Active Directory Services
- Microsoft Messaging (Microsoft Exchange)
- Virtualization
- Private Cloud
- SharePoint Managed Services
- Windows Azure Managed Services
- Office 365 – Migration on premise to cloud
- IT Security
Process Based
on ITIL v4
Incident Management
Configuration Management
Problem Management
Service Level Management
Change Management
Resources We Provide
| Skill Set & Resource Availability | L-1 Exp. 1-2 Yrs |
L-2 Exp. 2-3 Yrs |
L-3 Exp. 3-5 Yrs |
Do you have COE for the skill? |
Clients |
|---|---|---|---|---|---|
| Unix/Linux/AIX/Solaris Admin | Yes | Yes | Yes | Yes | NSDL |
| SQL Server DBA | Yes | Yes | Yes | Yes | NA |
| DB2 DBA | Yes | Yes | Yes | No | NSDL |
| MySQL DBA | Yes | Yes | Yes | Yes | NA |
| Oracle DBA | Yes | Yes | Yes | Yes | Union Bank |
| Windows Admin Includes Knowledge of Vmware / Hyper V | Yes | Yes | Yes | SBI Mutual Funds | |
| Jboss / Ngnix / Apache | Yes | Yes | Yes | Yes | D'decor |
| SAP | Yes | Yes | Yes | No | NA |
| AWS / Azure Cloud | Yes | Yes | Yes | Yes | Deloitte |
| Devops | Yes | Yes | Yes | Yes | Deloitte |
| SOC / NOC | Yes | Yes | Yes | Yes | Sage Technologies (Africa) |
| Storage Admin Enterprise / OpenSource | Yes | Yes | Yes | Yes | Web Werks Datacenter |
| Network Administrator | Yes | Yes | Yes | Yes | Web Werks Datacenter |
Helpdesk Workflow
Delivery Model
Onsite
SupportScoping, Knowledge Transition, Project Co-ordination, Onsite Support Co-ordination
Remote Monitoring
Proactive Performance Monitoring, Threshold Alerts, Dashboard Reporting
L-1
Support
Incident Management, Service Desk for Escalations, Knowledge Repository
L-2 & L-3
Support
Problem Management, Change Management, Capacity Management, Troubleshooting,
Performance Management
- Onsite Offshore Combination
- ITIL Best Practices
- Risk Mitigated Transition
- Seamless Integration of Client Process
- Ongoing Risk Management
Our DNA How we live, work and succeed
Our
Engagement Models
Project
Basis
- Fixed Price
- Time & Material Model
Team
Augmentation
- Resource as a Service
(Offshore, Onsite & Hybrid) - Offshore Development Center
(ODC/BOT)
Product
Engineering
- Consulting & Planning
- Design-Develop-To Market
Thank
You
